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Administration

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1. What are the Borough's hours of operation?
2. How do I register to vote?
3. How do I get the Council meeting agendas?
4. How do I get the Council meeting minutes?

Animal Control

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1. What should I do if I have a lost/found pet?
2. Where can I get a dog license?
3. What are the fees for a dog license?
4. Who can I contact about dog licensing?
5. Is assistance offered to get an animal spayed/neutered?
6. Where can I get my pet vaccinated for rabies?
7. What should I do if I am bitten by a dog, cat or other animal?
8. Who should I contact if there is a wild animal in my yard, house or other place in town?

Authorities, Boards & Commissions (ABCs)

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1. What is an ABC?
2. What are the different ABCs?
3. Where can I find agendas and minutes for ABC meetings?
4. Who can join an ABC?
5. How do I apply to be on an ABC?
6. When are ABC members typically appointed by Council?
7. How long would I serve?

Code of Ordinances

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1. Where can I access the Nuisance Property Ordinance?
2. Why can't I view the Borough Codification of Ordinances online?
3. Is this the most accurate Code of Ordinance?
4. How can I search the Code of Ordinances?

Community Engagement

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1. How does Borough staff receive community input to provide guidance to Council?
2. How can I stay informed of Council agendas, minutes and recent actions?
3. How can I make a formal complaint about an administrative problem or concern?
4. How can I make Borough Council aware of a community concern/issue?
5. How can I make a formal complaint about a Borough Council decision or action?

Fire

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1. What should I do in the case of a fire?
2. Who pays for fire service?
3. Who are the Alphas?
4. Who is in charge of the Fire Safety Program in the Centre Region?
5. How do I apply for a Fire Safety Permit
6. What are the requirements for fire extinguishers in rental units?

Hosting a Community Event

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1. Can I host an event in the Municipal Building?
2. How do I host an outdoor event in State College?
3. How do I rent facilities at a Centre Region park?
4. What do I need to do if I am serving food at a charitable event?
5. How do I go about setting up recycling at my special event?

Housing Rehabilitation and Assistance

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1. Can I get funding to repair my home?
2. How can I get low-income housing assistance?
3. Does State College offer rental housing assistance to elderly and disabled persons?
4. What is guaranteed to me by the Fair Housing Ordinance?
5. Am I eligible for the Borough's First-Time Homebuyer Program?

Human Resources

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1. Where can I get an employment application
2. How do I contact the department of Human Resources?
3. When is the Human Resources office open?
4. Where is the Human Resources office located?
5. Where can I find information on Police Testing?
6. Where do I submit my completed application for employment?
7. Will I be notified if a position becomes filled?
8. Do I have to take a test?

Make a Payment or Submit an Appeal

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1. How do I pay a parking ticket?
2. How do I appeal a parking ticket?
3. How do I appeal an ordinance violation?
4. How much is my refuse bill?
5. How do I pre-register for police testing?
6. Can I pay my real estate tax online?

New Resident Information

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1. How do I get a recycling bin?

Non-Profit Organizations

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1. Can I sell products or services, solicit funds or canvass for information or opinions as a non-profit in State College?

Ordinance Enforcement

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1. What constitutes an ordinance violation?
2. How do I notify municipal officials about a possible code violation?
3. What am I required to do after a snow event?
4. What are the local laws and regulations on junk vehicles?
5. What are the rules and regulations regarding noise?
6. What constitutes over-occupancy in rental units and how is it enforced?
7. What are the rules and regulations on open burning?
8. What are the rules and regulations on litter and refuse?
9. What is the process for the suspension of rental housing permits?

Parking

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1. Can I park a vehicle on the street in non-metered areas in front of my residence for longer than the posted time limits?
2. I work downtown; where can I park while at work?
3. How do I pay a parking ticket?

Planning & Zoning

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1. How does the Borough enforce zoning regulations?

Police

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1. Who is the Chief of Police?
2. Where is the Police Department located?
3. How many officers are in the Department?
4. What is the population of Borough of State College?
5. How do I get a copy of an accident report?
6. Does your Department do fingerprinting for job applications, concealed weapons permits, I.N.S., etc.?
7. Can you tell me if someone is in jail?
8. I received a traffic ticket, where do I pay?
9. I received a ticket and I do not think it is fair. What can I do?
10. Why aren't officers catching "real" criminals, instead of writing tickets?
11. Why do officers shine so many lights when they stop a vehicle?
12. Why can't officers resolve or intervene in a civil matter?
13. Why did it take so long for the Police to come when I called them?
14. Why do dispatchers ask so many questions when I call the Police?
15. Can the Police open my car if I have locked my keys inside?
16. Can I have an officer check on a license plate?
17. I will be leaving for vacation and I am concerned about my vacant house. Can you help?
18. If I have a complaint against an officer, what should I do?
19. Why do I see officers speeding all over the place?
20. I saw an officer "bust" an intersection with his lights and siren only to turn them off when he got down the road. What was he doing?
21. I received a telephone call soliciting funds for a police group, should I donate?
22. How do I apply for a Police Officer position with the State College Police Department?

Police Testing

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1. What should I wear or bring for the first day of testing?
2. How long will the physical fitness and written portion of the testing last?
3. Can I still be hired with a misdemeanor arrest on my record?
4. Will a past driving suspension prevent me from being hired?
5. Do I need to be Act 120 certified to become a police officer for State College Police Department?
6. If I am already a police officer outside the state of Pennsylvania, do I still need to attend the PA Police Academy?
7. Is there a residency requirement?
8. Is there a height requirement?

Public Health

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1. Does the municipality offer classes on safe food handling?
2. Does the municipality provide radon detection kits?
3. Where can I find more information about West Nile Virus

Public Works

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1. How do I get water service?
2. Whom do I call before I dig?
3. How do I report a pot hole or other street impairment?
4. Do I need a permit?

Refuse and Recycling

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1. Am I required to recycle?
2. Who should I contact about recycling?
3. What else can I recycle?
4. How do I obtain recycling and refuse containers?
5. What day of the week is my refuse picked up?
6. Does refuse pickup change during the holidays?
7. Does State College compost?
8. What will be accepted in residential organics recycling carts?
9. Why is State College Borough switching to automated collection?
10. Do I use my own trash bins?
11. Why do I need a new cart?
12. What size cart will I receive?
13. What will I do with my old garbage can?
14. What is automated collection?
15. When will the automated collection begin?
16. When and where should I place my refuse and organics carts?
17. Can I bag my organic materials?
18. Do I still have to bag my trash if it is in a cart with a lid?
19. What if I have extra trash that won’t fit in the cart?
20. My trash is collected in the alley. Will alley collection continue?
21. What happens if it snows?
22. Why do I have to make sure the lid is closed?
23. If I move, do I take the cart with me?
24. What if I need a larger or smaller cart?
25. Will the introduction of automated collection mean layoffs?
26. Am I required to recycle organics?
27. Can I still get at-door trash collection?
28. What food scraps can be recycled?
29. What happens if my cart is damaged?
30. Can I get an extra garbage cart?
31. Can I get an extra recycling bin?
32. Will there be changes in the bulk item collection?
33. What items will be accepted in the green-lid organics cart?
34. What items will be accepted in the black-lid garbage carts?
35. What items will not be accepted in the green-lid organics cart?
36. How should I prepare items for my green-lid organics cart?
37. How do I get my leaves collected?
38. How do I start or stop my refuse collection?
39. How can I find out more about the Borough's upcoming organics recycling program?

Rental Property

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1. As a rental property owner, what rules and regulations must I follow?
2. How many points can be assessed before a rental permit is suspended?
3. Does my rental property currently have any property maintenance violation points assessed?
4. How can I avoid getting points?

Special Events

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1. What is the Light Step Right Step Festival
2. Where is the Light Step Right Step Festival Held?
3. When is this year's LSRS Festival?

Stormwater

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1. What is Stormwater?

Tax

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1. How do I get earned income tax forms?
2. Who can file?
3. What will I need to eFile?
4. What is my PIN?
5. If I use eFiling, what has been done to protect my confidential information?
6. Is there a fee to file electronically?
7. How do I eFile?
8. Short form or long form?
9. What happens after I eFile?
10. What benefit is there to filing electronically?
11. What if I am asked by the tax office to provide additional information and fail to do so?
12. Who should I contact with any further questions?

Volunteer Opportunities

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1. Do you want to volunteer in the State College community?
2. How do I become an AmeriCorps Service Member?
3. How do I volunteer on a Borough advisory board?